Locations: Tagbilaran, Philippines Categories: Information Technology Req ID: 29313 Overview Receives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system. • Spots problem trends as they emerge. Reduces overall
Position Summary: The IT Support Engineer is the first point of contact for IT support within the organisation, providing technical assistance and troubleshooting for employees. This role goes beyond issue resolution, encompassing application and hardware support, user