The USMC MQ-9 CLS Technician is a highly qualified and skilled aircraft electronics and Ground Control Station technician with experience in troubleshooting multiple electronics systems both aircraft and control stations. Work may be reviewed by supervisor
Key Responsibilities: Lead, mentor, and support Operations Coordinators to deliver high-quality member experiences across all service channels (phone, email, and chat) Monitor daily team performance to ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs),