We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
QA Automation Engineer (BFSI Strategic Business Unit) As a QA Automation Engineer, you are responsible for the health and reliability of our software releases. You will design, develop, and maintain sophisticated automated test suites—using tools like
Position Summary The Patient Intake and Customer Service Specialist manages the patient journey from the initial inquiry through intake completion and ongoing service. The role speaks directly with U.S. patients, caregivers, and family members to collect
The role will be responsible for supporting VS Application for our client, as an Application Support Engineer (L2). The ideal candidate will be assigned to Incident & Issue management for VS Application, Technical troubleshooting, support deployment
Real Time Analyst Functions: Monitoring and managing the call volume queues Real Time to meet daily Service Level target while maintaining intraday service consistency. Managing agent schedule adherence by planning, monitoring and reporting agent activities Managing