Designing, developing, and maintaining APIs using Kong. Creating custom plugins for Kong to extend its functionality, such as for authentication, authorization, or traffic control. Integrating Kong with existing APIs, services, and applications. Monitoring the API gateway,
We are looking for a DevOps Engineer with strong experience in AWS cloud infrastructure, Infrastructure as Code (IaC), and CI/CD pipelines. You will play a key role in designing, automating, and maintaining cloud infrastructure while improving
Some engineers look after one environment for years. Youd rather solve three different problems before lunch. If youre the kind of engineer who enjoys tackling complex Microsoft infrastructure, jumping into critical escalations, mentoring teammates and working
Job Summary: Weare seeking a skilled Security Analyst reporting to our Group Head ofTechnology that will play a critical role in protecting our organisationsinformation systems and data. This position will be responsible for managingour security infrastructure,
Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
Integration Specialist We are looking for an Integration Specialist to join our technology team. In this role, you will design, configure, and maintain data integrations between enterprise systems, e-commerce platforms, and external business partners. Youll work
The ServiceNow Administrator for HR Service Delivery (HRSD) provides technical administration and development for the HRSD module. The role translates HR business requirements into stable, maintainable ServiceNow configurations and works closely with ITD and HR teams
About the Role Key Responsibilities: Build High-Impact Automations Design, develop, and deploy automation solutions that eliminate manual work and improve operational efficiency across Workforce Management and operational processes. Operate as a Forward Deployed Engineer Work directly
Job Purpose: Ensures system readiness and continuity to support collections operations. Performs day-to-day BAU operations for Collection System including user requests, parameter changes, file uploads, report generation and validation, Dialer and IVR administration, and other system
ECAM is looking for talented individuals like you! Be the next Analytics Engineer — Document Intelligence Platform (CSC). CSC manages large volumes of unstructured operational data—PDFs, recordings, notes—scattered across systems with limited visibility or searchability. This
Job Summary: We are seeking a skilled Security Analyst reporting to our Group Head of Technology that will play a critical role in protecting our organisations information systems and data. This position will be responsible for managing
The Senior Technical Coach is responsible for leading both technical enablement and performance coaching across Technical Coaches and frontline Customer Support agents handling complex SaaS products. This role goes beyond technical troubleshooting, it ensures teams consistently
Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time (AHT) Customer Experience (CX/CSAT) Resolution
Kenvue is currently recruiting for a: Invoice to Cash Sr. Analyst - Risk Mgmnt What we do At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and
Role Overview We are seeking an experienced Card Systems / TSYS Lead to provide technical and operational leadership for high-volume card payment processing environments. The role will serve as the primary technical authority for TSYS-based platforms,
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps
What is your mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and service requests, and ensure a seamless end-user experience. The role is responsible for incident management,
Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base Configure extensions, DIDs, and call routing rules Provision, configure, and troubleshoot IP phones (Yealink) Provide basic support for Asterisk-based PBX systems Assist customers