Position Overview The Training and Quality Director for our travel account is responsible for designing, implementing, and overseeing all training and quality assurance initiatives. The director will collaborate closely with account leadership, operations, and client stakeholders
About EXL EXL (NASDAQ: EXLS) is a global data and AI company that helps leading enterprises transform data into actionable insights and measurable business outcomes. Founded in 1999 and headquartered in New York, EXL combines deep
The Quality Excellence Manager is responsible for leading and driving the Quality & Excellence framework across operations. This role ensures delivery of high-quality customer interactions, compliance with regulatory standards, and alignment with client expectations. The manager