Duties and Responsibilities: Provide expert-level troubleshooting and resolution for hardware, software, and connectivity issues. Serve as a primary escalation point for complex or high-priority technical cases. Document cases accurately and thoroughly in the CRM, including symptoms, troubleshooting
Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience Manage
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
As a Technical Analyst, you will provide advanced technical support across MRI’s cloud and on-premise applications, supporting both clients and frontline support teams. This role is suited to someone with a strong triage mindset who can quickly assess, prioritise, and
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty,
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25
Technical & Warranty Executive / Senior Executive -Philippine Manila Full-time Sales - Customer support Responsibilities Technical Support Operations - Provide daily technical support to dealers and service centers regarding vehicle diagnosis, repair processes, and technical issues. - Assist dealers in troubleshooting complex vehicle issues
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25
Senior Analyst - Customer Support (Datascope) Essential Day-to-Day Responsibilities: Primary role is to work with Equity/Commodity managers, Portfolio Managers, Research Analysts from various firms and Global Banks to assist with navigation, LSEG products and assisting with data search
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25
Company Description Are you ready to accelerate your career? As a Cielo Senior Recruiter, you will be responsible for service excellence throughout the recruitment cycle. You will act as a brand ambassador for the client, focusing on
Company Description Are you ready to accelerate your career? As a Cielo Senior Recruiter, you will be responsible for service excellence throughout the recruitment cycle. You will act as a brand ambassador for the client, focusing on
ABOUT FHI 360: FHI 360 is a nonprofit organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives. Our staff of more than 2,200
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
Were looking for a technically-minded Senior Support Ops & Enablement Specialist to join our Support Operations & Enablement team, with a focus on automation and AI-driven improvement. In this role, youll identify inefficiencies across our support workflows and own the
Work Hours: United States Eastern Time (8 PM - 6 AM EST) Salary Range Philippines: $2,300-$2,900 (USD) per month + vacation Salary Range Indonesia: $1,500-$2,300 (USD) per mont + vacation + benefits About BitByBit (BBB) BitByBit
Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
YOUR OPPORTUNITY This role will be responsible for building and enhancing data solutions that power analytics, reporting, and operational insights across the Bacardi organization. You will work hands on with the Azure data ecosystem—including Azure Data
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 25