Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience Manage
Duties and Responsibilities: Provide expert-level troubleshooting and resolution for hardware, software, and connectivity issues. Serve as a primary escalation point for complex or high-priority technical cases. Document cases accurately and thoroughly in the CRM, including symptoms, troubleshooting
The Handler TSE provides high level technical support for FT-handling/ die-probing and high-power thermal solution supporting ASP regional Field-Service Engineer and customers. This role bridges GSEC, field service, R&D and global teams; Effectively support all the production escalation issues
Job Duties & Responsibilities Technical Troubleshooting & Incident Resolution Diagnose and resolve hardware, software, networking, firmware, and operating system issues. Perform structured troubleshooting using evidence-based diagnostic methodologies. Gather and validate customer information before determining corrective actions. Isolate
Overview The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet
Company:Marsh Corporate Description: We are looking for a skilled individual to join us as a Client Support Services – Senior Treaty Technical Account, located in Manila, Philippines. This hybrid position requires presence in the office at least three days
What Were Looking For: At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then youre exactly who we want on our team: At least 18 years old
What Were Looking For: At Quantrics, we believe in hiring people who are ready to shine! If the following sounds like you, then youre exactly who we want on our team: At least 18 years old
Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in
Description DealHub.ai is a leader in business applications, and with its unique quote-to-revenue solution, helps the hottest names in the industry increase their revenue and manage their growth. With an amazing customer-oriented approach and sharp minds,
A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by
Technical & Warranty Executive / Senior Executive -Philippine Manila Full-time Sales - Customer support Responsibilities Technical Support Operations - Provide daily technical support to dealers and service centers regarding vehicle diagnosis, repair processes, and technical issues. - Assist dealers in troubleshooting complex vehicle issues
Work Hours: United States Eastern Time (8 PM - 6 AM EST) Salary Range Philippines: $2,300-$2,900 (USD) per month + vacation Salary Range Indonesia: $1,500-$2,300 (USD) per mont + vacation + benefits About BitByBit (BBB) BitByBit
Overview The Technical Coach II at RealPage, Inc. serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise, coaching excellence, operational
About the Role: Grade Level (for internal use):10 The Role: Senior Technical Account Associate Senior Technical Account Associate, Contributor Account Management (CAM), serve as the primary experts for sell-side content ingestion, entitlements management, contributor onboarding, and operational workflows within Visible
Hi, were TechnologyAdvice. Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the worlds leading technology brands. Our work spans 30+ media
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over