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Position Summary: The IT Support Technician serves as first point of contact for customers seeking technical assistance via phone and email. Performs remote troubleshooting through diagnostic techniques and pertinent questions to offer bests solution to customer
Position Summary: The ideal candidate is a proactive and independent IT professional who can manage their ticket queue from start to finish with minimal supervision. They will act as a reliable point of contact for employees,
Location: Quezon City, Makati, Muntinlupa, Cebu, or Davao Work Setup: Hybrid Shift Schedule: May be rotational based on business requirements About the Role We are looking for an experienced IO Engineering – Certificate Management (Wintel) professional