Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field technology users. Duties and
Position Purpose The Group Service Delivery Manager is a critical role within the Systems department. Responsible for ensuring the seamless delivery of IT services globally. This role oversees service delivery, owns uptime, drives and supports organisational change, and builds strong
Customer Service Consultant (Near-shore) is accountable for providing customer service excellence to existing AccessPay salary packaging customers in handling general enquiries. Measured by customer feedback and internal reviews, it provides for quality support within agreed service levels and time frames.
Who we are: At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
Client Services Coordinator If youre the kind of person who takes pride in keeping things running smoothly, communicating clearly, and getting things done without being asked twice, this role was written for you. Were looking for a
The Role The L1 Service Desk Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring service, providing clear
Position Summary This role is vital to the business and our customers. The role requires an individual that has a passion for providing exceptional customer service while operating in a high paced environment. Key Accountabilities/Responsibilities The responsibilities
Not everyones built for a night shift. But for the right person, this schedule is a feature, not a footnote. Youll be working while the US team is on the clock, finishing up just as theyre
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our expanding IT support team, with
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors,
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors,
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps to
About the Role We are looking for a Junior helpdesk engineer. The person applying for this role should be a team player but also be able to work on their own initiative. Our working hours are
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable
Job Purpose As a Salesforce Developer, you will be part of the team providing support for the Manila office. In this role you will be responsible for design, development, maintenance and ongoing support for the organisations
Salesforce Solutions Architect (Platform Enablement, Solution Design, and Best-Practice Implementation) Engagement Type: Full-time / Permanent Location: Satellite Office Location (preferred alignment with U.S. business hours) Working Hours: Requires overlap with U.S. Central Time business hours Reports
About the Role The organization is driving a digital transformation to modernize collaboration and content management, with SharePoint as the central platform for document management, knowledge sharing, and workflow automation. We are seeking a Lead SharePoint
About the Role We are looking for a Lead Microsoft 365 Integration Architect & Developer to design and implement a scalable, secure, and standardized Microsoft 365 (M365) integration architecture supporting a Digital Knowledge Management initiative. The