Role Summary The Technology Operations Leader is responsible for the overall delivery, governance, stability, and strategic direction of technology services supporting EXL business operations and client engagements. This role provides leadership across Infrastructure, Systems, Network, Voice,
About the Role As Operations Manager supporting our AI and Large Language Model (LLM) programs, you will join a global team of subject-matter experts and diverse leaders across a wide range of disciplines. You will own
ABOUT THE ROLE The Head of Operations owns the end-to-end governance, performance and growth of Innodatas AI and Large Language Model data operations in the Philippines. The role carries full accountability for service-level attainment, client delivery