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Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center managers in performing their duties. Conducts effective resource planning to maximize the
Job Summary: Ensures an environment to deliver superior customer service Responsibilities: Directs and manages the day-to-day work of the in-house support team including scheduling, progress monitoring, and professional development. Uses data and metrics to drive process
Industry Marketing & Creative Services Work Arrangement Remote Job Type Full-time | Independent Contractor Work Schedule 40 hours per week, with core hours between 5:00 AM – 1:00 PM EST (6:00 PM – 2:00 AM PHT)