We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform support. The ideal candidate will not only ensure the stability, security, and efficiency of IT systems across Mac
DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level 2 support for hardware, software, email, network, printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk system. Troubleshoot and resolve common