Responsibilities & Tasks Software Development & Engineering Application Development: Write and debug C++ and C# application code for edge device systems. Bug Resolution: Identify, reproduce, and fix software bugs across C++, C#, bash, Python, SQL, and Puppet.
Key Responsibilities: Answer and process customer calls effectively and efficiently to optimize the customer experience. Follow proper troubleshooting steps, ask clarifying questions, and discover underlying causes of concern. Provide timely resolution of customer issues and concerns.