SUMMARY We are looking for an experienced Service Desk Associate III who can solve complex, third tier trouble tickets for end users. This person is an excellent communicator who works well in a Team based
Experience in modeling development and implementing consolidation on applications with experience of at least 2 full life cycle consolidation implementations. Responsible for quality delivery of solution implementation, deployment analysis and study of functional/technical feasibility of user requirements
DUTIES AND RESPONSIBILITIES Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization. Manage teams and ensure accordance with the support and operations’ policies,