Job Summary: The principal responsibilities of the Social Security Disability Case Manager are centered on providing clients with support and expertise to build complete and accurate case files for the SSD process. Role and Responsibilities: Schedule and maintain
Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied
QUALIFICATIONS: Candidate must possess Bachelors/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising
QUALIFICATIONS: Candidate must possess Bachelors/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required Skill(s): Excellent Organizational Skills, Leadership and Communications Skills, People Management Skills, Coaching Skills, Merchandising
DUTIES AND RESPONSIBILITIES: Supervise the assessment, validation, and settlement of insurance claims. Lead and mentor claims specialist, ensuring productivity and adherence to service standards. Handle escalated client inquiries and complaints, providing empathetic and professional resolutions. Ensure
Basic Functions Generates schedules accordingly to meet the business requirements enabling superior customer service Adjusts the schedules accordingly based on the actual scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Monitors
Role: Process Excellence Manager Location: Cebu City Education: Any Graduates Responsibilities :Audit the number of cases / calls as mandated by the client and track performanc e• Review calls/completed cases for adherence to internal/regulatory guideline s• Record feedback
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality (voice,
Travel Booking Agent Cebu City | Onsite Caldwell Communication Job Description We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver
Hotel Reservation Agent Cebu City | Onsite Caldwell Communication Job Description We are hiring Hotel Reservation Agents to help guests with booking inquiries, cancellations, and modifications. Provide accurate information and smooth booking experiences. Responsibilities: Handle reservation
Travel Reservation Specialist Cebu City | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Travel Reservation Specialists in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career
Travel Booking Agent Cebu City | Onsite Caldwell Communication Job Description We are hiring Travel Booking Agents to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent