Support Agent Jobs In Cebu - 112 Job Positions Available

Responsibilities Ensure delivery of day-to-day tasks meet team expectations and goals. Manage both standard and escalation processes and requests. Communicates effectively with customers. KPI management and reporting. Experience 0-1 years of related work experience Knowledge &

GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens

Role Overview The Senior Accountant will support the finance, accounting, payroll, reporting, compliance, and administrative requirements. The role requires a highly experienced, stable, and mature professional who can work independently, manage recurring accounting deadlines, liaise with external

Who we are. Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industrys most prominent and storied

Key Responsibilities Real-Time Monitoring: Observe live operations, including call center activity, agent availability, or system performance, using specialized software Data Analysis: Interpret real-time metrics to identify trends, anomalies, or potential issues affecting service delivery Resource Management: Adjust

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat

Title: Remote Narrative Writer & Proofreader — Storyteller Wanted (Part-Time, Paid Per Project) Location: Remote (Work From Home) Schedule: 5–10 hrs/week to start, with room to grow Compensation: Paid per completed project Do you have a

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering

Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization. Working hand in hand with Operations, this position guarantees that training initiatives align with the companys strategic objectives,

Overview The Operations Supervisor (Team Leader) will lead and manage a team of sales agents within a BPO/call center environment. This role is highly focused on driving sales performance, revenue growth, and conversion, while ensuring quality customer

SUMMARY Manage operational activities for assigned client program(s) within company and client guidelines and policies. Manage, motivate, and develop front line supervisory staff responsible for the day-to-day performance of teams of call center agents who provide services