Role Summary The IT Foundation & Operations (ITOF) Portfolio Analyst supports portfolio governance and performance management across IT Operations & Foundation teams and initiatives. This role supports alignment of portfolio activities with strategic objectives, facilitates prioritization
Roles and Responsibilities: Customer Listening & Action Planning Own and manage the Real time Customer Satisfaction survey for key touchpoints, aligning with AIA Group standards and local market needs. Work with Insights and platform provider /
About HOYA Founded in 1941 in Tokyo, Japan, Hoya is a global med-tech company, and a leading supplier of innovative high-tech and medical products. Hoya is active in the fields of healthcare and information technology providing