Key Responsibilities 24×7 real-time monitoring of security alerts Incident classification, investigation, containment, and resolution Ticket handling using Remedy and ServiceNow Timely escalation as per defined escalation matrix Coordination with internal teams and vendors Participation in incident
Who we are: Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We dont just fill seats; we invest in human potential. We are dedicated to finding the perfect