Key Responsibilities: Overseeing the TRT ISO 9000 certified incident and problem management process and working with team members involved in resolving the incident. Responding to a reported service incident, identifying the cause, and initiating the incident
This is a remote position. Who We Are At Sozoroad, we are a dynamic consulting and technology partner dedicated to assisting small and mid-sized businesses, nonprofit organizations, and local government entities in navigating change and fostering