The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
This is a remote position. What We Do At Outsource Access, we help estate planning professionals and their clients seamlessly secure their legacies. We dont just file paperwork—we make sure every financial asset is perfectly aligned,
This is a remote position. What We Do At Outsource Access, we help scaling businesses and embedded COOs streamline their operations and maximize efficiency. We dont just cross off tasks, we make sure operational systems run flawlessly