ABOUT THE ROLE The role is responsible for providing 24/7 remote monitoring of the Illuminate platform, proactively detecting, logging, and reporting faults, and escalating issues to the onshore Level 2 support team within defined SLA requirements,
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Position Title: Civil Estimator (Australian Infrastructure) Work Set-up: Work From Home Schedule: Monday – Friday, 7:00 am – 3:30 pm PH Time Salary: Php 45,000 – Php 55,000 About the Role Our client based in Victoria,
Job Overview: We are seeking a dedicated Talent Acquisition Officer to lead and manage the recruitment process for various departments. This role is for someone with a higher level of experience in talent acquisition, capable of
About Brainbox Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’
We are seeking a highly skilled and experienced Senior Systems Administrator to serve as the primary escalation resource and senior technical contributor within our IT team. This role is responsible for advanced troubleshooting, Microsoft 365 administration, security
The Site Cost Engineer will be responsible for accurately estimating and managing the costs of construction projects, analyzing project specifications, and ensuring projects are completed within budget. The ideal candidate will have strong analytical skills, a
Work Setup: Onsite (Clark Pampanga) Work Schedule: Flexible with mid or night shift schedule Qualifications: Bachelors degree in computer science, IT, Engineering, or a related field 4+ years hands on networking experience (i.e. firewalls, routing, and
Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the
Overview The Digital Marketing Analyst (DgMA) will be working with other operational team leaders as well as other third-party partners to be the online focal point for strategic growth efforts and using the latest web and
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot