POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Work Setup: Onsite (Clark Pampanga) Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days a Week Education & Experience: Bachelor’s degree in Network Administration, Information Technology, Computer Science, or a
The Customer Service Representative will take inbound and make outbound calls regarding specified requests, common questions and pursue one call resolution for health share members and providers. The Customer Service Representative works with all departments to