Description Are you a strong communicator with excellent written English and a talent for solving problems? Were looking for highly organized Customer Support Specialists to assist our customers via email and coordinate projects. In this role, youll
As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues to
Description We’re looking for a HubSpot CRM Administrator to help maintain, improve, and evolve a growing HubSpot environment. This is a hands-on role for someone who understands that a CRM is more than just a database.
Are you looking for a remote, admin-focused role you can do from home? We’ve got you! Key Responsibilities: - Transcription: Document key points from live/recorded calls. - Call Prep: Organize daily call lists, agendas, and materials.
Responsible for continuous monitoring of network health and serves as the first point of contact for network alerts. This role focuses on identifying connectivity issues, performing initial remote diagnostics, and coordinating with on-site staff to perform
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident response leadership,
We are looking for a motivated and experienced BPO Supervisor to lead and manage a team of customer service representatives. The Supervisor will oversee daily operations, drive team performance, provide coaching and support, and ensure that service
As a Mid-Level SecOps Analyst specializing in implementations, you will act as the security gatekeeper for our evolving technical ecosystem. You will partner directly with system administrators, network engineers, and software developers to ensure that every new
The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security
The MSP Trainer is responsible for designing, delivering, and continuously improving technical, operational, and security training programs within a 24/7 Managed Services Provider (MSP) environment. This role ensures that technicians and client-facing teams are effectively onboarded, consistently
ROLE SUMMARY: The Business Transformation Analyst supports the organization in translating business needs into practical improvements across products, processes, systems, data, and ways of working. The role serves as a bridge between business stakeholders and delivery teams—understanding
The Role: - Manage & optimize pages: FB, IG, TikTok, LinkedIn, and YouTube. - Create engaging visuals and reels (Canva, Photoshop, or Illustrator). - Engage with our community and manage daily interactions. - Support ad campaigns and
Key Responsibilities: - Outbound Calling & Appointment Setting - Make high-volume outbound calls daily to prospects using company-provided scripts and outreach sequences. - Qualify leads, build rapport, and book appointments with business owner. - Sales Execution