Technical Support Specialist Job Description The Role The Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and Helpdesk calls, ensuring timely and effective issue resolution. This role also assists with specific administrative tasks related to client onboarding
Technical Support Specialist Job Description The Role The Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and Helpdesk calls, ensuring timely and effective issue resolution. This role also assists with specific administrative tasks related to client onboarding
The Consulting Technical Manager position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment, specifically as a senior subject matter expert. Working with the rest of the Professional Services department, this
About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of
Be #InGoodHands with Metrobank! Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you
Job Description: Provide technical support and troubleshooting for platform and application issues, ensuring timely resolution. Assist the customer providing guidance on best practices for utilizing platforms and applications effectively. Coordination of ticket resolution with internal, external and vendors
About the Role As an L2 M365 Support Engineer, you will serve as the escalation point internal IT Helpdesk, delivering advanced troubleshooting, configuration, problem resolution, and operational support. Responsibilities include: Microsoft 365 Support Troubleshoot issues related to Exchange,
Be #InGoodHands with Metrobank! Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you
Provides technical support across DN software applications. Delivers enterprise level assistance to customers by analyzing, researching, diagnosing, troubleshooting incidents and identifying solutions to resolve functional / system issues. Works closely with customers throughout the process to gather necessary
Location: MAKATI, Philippines Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical
Job Mandate: Responsible for handling incidents and problem tickets escalated to ITAIO-AO, which includes investigation, resolution identification, impact and root cause analysis, and escalation to different support teams for further investigation or resolution implementation. The role is
JOB DESCRIPTION: Provide 3rd line support to incidents/problems escalated by Level 2 support. Perform code level investigation/troubleshoot of incidents and problems and implement code changes in a highly technical environment. Driving to get the root cause of the issue
Overview We are looking for IT CLIENT TECHNICAL IMPLEMENTATION SPECIALIST (SUPERVISOR / LEAD - LEVEL) Work Location: Makati Circuit (Hybrid) Work Schedule: 9pm - 6am PHT (8am -5pm CST) Join Carenet as an IT Client Technical Implementation Specialist,
1. Client Support & Troubleshooting Serve as the first point of contact for clients using ADP Workforce Now payroll and HR solutions. Address and resolve payroll processing, tax, compliance, and system-related issues. Guide clients in using Workforce
ADP is hiring a Technical Product Consultant I. This position is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. The Technical Product Consultant is not only the technical support contact but also responsible
SUMMARY As a Senior Support Specialist , youare the technical anchor of your support pod. You resolve the toughest tickets,take escalations from Support and Phone Specialists, and mentor the team, allwhile carrying your own queue and keeping members happy. You
Provides technical support to DN Services, Service Partners and Customers, based on expert knowledge of DN-serviced products and solutions. Starting point for structured problem management in the DN Incident & Problem Management process. Identifies, analyzes, addresses and resolves
SUMMARY As a Service Desk Technician , you will play a critical role in providing first-line technical support to our client end-users. This includes resolving a wide range of IT issues, such as hardware and software troubleshooting, account
We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate
Key Responsibilities - Handle inbound customer inquiries related to technical products and services. - Troubleshoot internet, mobile, software, hardware, and connectivity issues. - Guide customers through step-by-step troubleshooting procedures. - Provide accurate information about products, services, and