Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, 24/7 operational environment. Key
At CallTek, our reputation is built on trust, precision, and follow-through. The Customer Success Manager (CSM) strengthens that reputation by managing post-sales relationships, ensuring extraordinary customer experience, and driving revenue expansion within existing accounts. The CSM
COMPANY PROFILE: Established in 2012, we are a trusted Information Technology (IT) company providing innovative software solutions, cloud services, cybersecurity, and IT consulting to businesses across the Philippines. With over a decade of industry experience, we are
Calltek is looking to add a skilled Network Engineer (T3) to our team. This role is essential for maintaining and enhancing our network infrastructure, allowing us to serve our clients efficiently and effectively. As a Network
Responsible for continuous monitoring of network health and serves as the first point of contact for network alerts. This role focuses on identifying connectivity issues, performing initial remote diagnostics, and coordinating with on-site staff to perform
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
