We are seeking a highly skilled Senior Platform Engineer to design, build, and support scalable, secure, and highly available cloud infrastructure that powers business-critical applications. This role is responsible for developing infrastructure platforms, automating operational processes,
Role Overview Leads a team of Workforce Management (WFM) Supervisors and Analysts to provide operational support. Responsible for Workforce Management and service delivery to both internal and external stakeholders. Manages WFM teams across 3–5 client accounts,