POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
The TPCAP Expansion & Operations Manager is responsible for identifying, acquiring, launching, and managing Third Party Center Partners (TPCAP) across assigned territories. This role combines business development, operational execution, partner management, and performance ownership to ensure successful