POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Job Posting: Platform Migration Specialist (Temporary, 90-Day Project) About the Role We are undertaking a large-scale, 90-day migration project involving approximately 1,000 partner websites, social media accounts, posts, email campaigns, and databases to new platforms. Were hiring
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Bachelors Degree in Civil Engineering, Mechanical Engineering or related Engineering discipline Masters Degree in Structural, Civil, Mechanical or Hydropower Engineering (Desirable) Professional Engineer (PRC Licensed Engineer) Project Management Professional (PMP) (Desirable) Construction Safety Orientation (COSH/BOSH or
Position Title: Specialist, People Support (Senior SME) Position Summary: The GPC Senior SME provides expert advice, guidance, and support in HR Operations, particularly in handling complex queries, reports, and transactions either from the business or the
Shift: 5:00 PM - 2:00 AM (Manila Time) Work Setup: Temporary Hybrid Setup Work Location: BGC Taguig We are looking for an outcome-driven Product Manager to own and evolve the Contact Center experience for agents and members.
Position Overview We are looking for a progressive, passionate, and self-motivated IT professional with strong project management and technical expertise. An action-oriented, organized, adaptable candidate who exhibits good judgment and strong analytical skills as well as
Work Setup: Temporary Hybrid Set-up (BGC Taguig) Start Date: ASAP The Senior Customer Relations Analyst is responsible for end-to-end handling and quality assurance of complex customer relations cases for the FR Market, including escalations with legal, regulatory,
About the Role As a Skips Officer , you will perform collection activities through outbound effort and answering inbound calls via the bank’s devices and documents all transactions into the collections systems. The purpose of this
About the Role The Collection Specialist performs collection activities through outbound effort and answering inbound calls via the bank’s devices and documents all transactions into the collections systems. The purpose of this role is to collect
About the Role The Collection Specialist performs collection activities through outbound effort and answering inbound calls via the bank’s devices and documents all transactions into the collections systems. The purpose of this role is to collect