Job Overview An airline ticketing and reservation agent is responsible for managing customer inquiries and reservations for flights. Responsibilities Employee will be: Assists clients in providing flight quotation and other flight concerns via phone, emails or walk-ins
About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and handling escalations from the tech support team. The areas of technical support for our wireless and Power Over
Cruise Administration Services, Inc., a Carnival Cruise Line entity in the Philippines, is currently looking for a Supervisor, Travel Operations - Drydock. This role is open only to candidates based in Metro Manila or nearby provinces
Job Description Cruise Administration Services, Inc., a Carnival Cruise Line entity in the Philippines, is currently looking for a Supervisor, Travel Operations - Drydock. This role is open only to candidates based in Metro Manila or
Overview Tier 1 Key Responsibilities:• Monitor and manage the after-hours support queue in FreshService for user access requests, ensuring timely fulfillment in accordance with documented procedures.• Triage alerts generated by networking equipment (e.g., routers, switches, firewalls)
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for a Crew Travel Specialist. Only candidates located in the Philippines to apply. Job Summary: Ensure authorized travelers of Carnival
Information Security Engineer - Security Control Validation Your potential has a place here with TTEC’s award-winning employment experience. As an Information Security Engineer working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity
About the Role Knowledge Engineers convert subject matter expertise into structured, AI-optimized knowledge that powers agent and self-service support. They work closely with SMEs, support operations, and the AI team to transform raw knowledge into decision trees,
Job Title: Vulnerability Management Analyst II Function/Department: IT/Security Reports to: Manager, Vulnerability Management FLSA: Exempt POSITION SUMMARY The Vulnerability Management Analyst II will support the corporate-wide IT Vulnerability Management Program. This person will understand end-to-end vulnerabilities
Job Title:2026 Workforce Management GVPAD – RTM/WFM Representative or Associate Job DescriptionThis posting is for the RTA Opening in Cebu Arcenas. The Real Time Management Associate/Representative is responsible for managing the intraday performance of multiple program(s)
Make a difference. Be happy. Grow your career. The Role The Patient Portal Service Desk Agent I answers calls, in-baskets, e-mails, and other forms of contact from healthcare patients to troubleshoot and resolve issues with their EHR
Senior CS Agents handle everything junior agents do, plus complex cases, edge scenarios, and escalations. This role requires judgment, policy interpretation, and ownership of difficult tickets. Senior agents also help maintain support quality and consistency. Core Responsibilities Handle inbound customer
Junior CS Agents handle inbound customer emails and tickets related to orders, shipping, and general support. This role is focused on delivering fast, accurate responses while following established processes and standard operating procedures. As the first point of
Let’s be honest, acquisitions are exciting. They are also occasionally a technical treasure hunt where the treasure is “where are the passwords?” and the map was last updated during a different geological era. That is where
About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech
IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity. POSITION SUMMARY This position is part of the Sales organization, where the Trade Sales Agent is the first point of contact
Job Summary: JOB DESCRIPTION: TICKETING OPERATIONS Location: Philippines, Seaside Cebu Division: SM Ticketmaster Line Manager: Ticketing Operations Manager Contract Terms: Full Time This role is based on site for our Cebu Operations. THE TEAM The Ticketing
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency,
Job Summary: JOB DESCRIPTION – Senior Manager, APAC Workforce Planning Location: Philippines Division: Fan Support Line Manager: Senior Director, Global Workforce Planning & Forecasting Contract Terms: Permanent, 40 hours per week THE TEAM Live Nation Entertainment