The Tier 2 Application Support provides advanced technical assistance for our studio partners, focusing on troubleshooting and resolving complex hardware, software, and network issues. In this role, you will identify, diagnose, and resolve technical problems reported by our
Tier 2 Support Specialist - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $7.00 / hour Description About the Client Our client is an AI-enabled technology support provider built
Job Overview The Tier 2 Support Analyst will provide advanced technical support for the platform, taking ownership of complex incidents and defects, including code-level and database-level fixes, while ensuring data quality, platform stability, and regulatory compliance. Essential Function
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions
A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of intelligent transport solutions – enhancing road safety, improving productivity, and reducing environmental impact. EROAD’s mission is
About GrayMatter Networks GrayMatter Networks is a leading innovator in hospitality communication systems, specializing in advanced VoIP and hotel technology solutions. Our flagship platform, BrainBox, delivers powerful, reliable, and flexible communication systems designed specifically for the
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit were disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments.
Company Description When you join Turnitin, youll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions
Summary The Instructure Technical Support group is responsible for providing technical assistance to the end-users of Canvas, our cutting-edge LMS software. This role supports end users of Canvas, learning management system administrators, and corporate users. Provide
Core Responsibilities First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or ticketing system. Issue Identification: Gather information from users to understand and diagnose technical problems
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
About Us As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
This is a remote position. Night Shift Schedule: Monday to Thursday - 8:45am to 5pm New York Time (8:45pm - 5am Manila Time) Friday - 8:45am to 3:45pm New York Time (8:45pm - 3:45am Manila Time)
Primary Purpose of Role The Customer Care Representative is responsible for: Providing exceptional customer service for all inbound calls, emails, order management and general enquiries across both store and ecommerce channels Key Skills Qualifications & Experience
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the worlds largest enterprises. Founded in 2015, the company is
Key Responsibilities: Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving
Job Description Escalates alarms based on the agreed escalation matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications Monitors and reports availability and performance of Tier 1, 2 and 3 systems on
Overview The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join