Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active
JOB SUMMARY: The Tier I Support Technician position requires a driven, independent thinker to complete his/her job function of deploying, maintaining, administrating, and resolving technical problems. The Tier I Support Technician will be responsible for supporting desktop environments and specific server
Overview The Technical Coach II at RealPage, Inc. serves as a senior individual contributor responsible for mentoring and developing Technical Coached and Customer Support Specialist, ensuring they deliver exceptional technical assistance to customers. This role combines deep technical expertise, coaching excellence,
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active
Position Summary: The Tier 1 IT Support Technician will be the first point of contact for IT support, providing technical assistance to end-users across the company. This role involves troubleshooting hardware, software, and network issues, setting up new devices, and
Responsible for continuous monitoring of network health and serves as the first point of contact for network alerts. This role focuses on identifying connectivity issues, performing initial remote diagnostics, and coordinating with on-site staff to perform
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident response leadership, and
Job Title: L1/L2 Service Desk Support (Remote) About the Client: Is a Managed IT Service Provider (MSP) in the Denver Metro area. They specialize in providing customers with end-to-end Information Technology (IT) services and support, including servers, networking,
Job Description Position: Retail Applications Team Lead (B3) Organisation: Retail Applications Location: Cebu, Philippines Role Overview The Retail Apps Team Lead provides operational and people leadership within a second‑level retail support environment. The role acts as a
Overview of the Role The Platform Engineer is a hands-on technical role responsible for the administration, support, troubleshooting, and operational maintenance of enterprise cloud, identity, endpoint, collaboration, and infrastructure platforms. This role acts as a Tier 2/3 escalation point
We are seeking a hands-on Lead - Enterprise Platforms to support and enhance our enterprise cloud and infrastructure environment across Azure, Microsoft 365, identity, endpoint, and SaaS platforms. This role acts as a key escalation point for
We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network Monitoring &
U.S.-Based Technology Startup Seeking IT Helpdesk Specialists Location: Remote (Applicants Must Be Based in the Philippines) Terms: Full-time, Independent contractor Compensation: $7/hr, negotiable based on experience Time-Zone: U.S. Eastern Time (EST) Hours: Full-time (Monday to Friday,
The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access (HSIA) concerns, ensuring timely resolution
Overview of the Role The Salesforce Administrator plays a pivotal role in the Wealth Tech (Platform) team by managing, optimising, and extending Vesta, Ironbarks core Salesforce instance. This role bridges day-to-day operational support and strategic configuration, delivering