Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes
About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the worlds fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage. Our company specializes in business process
Role Description The L2 Service Desk Analyst provides advanced technical support to corporate users, including VIP and executive-level stakeholders. This role focuses on troubleshooting complex issues, delivering high-quality support, and working closely with cross-functional teams to