We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network
This role requires the candidate to work in Manila, Philippines. Client Overview Our client is a global cloud communications and telecommunications technology company specializing in international SMS solutions, voice services, cloud communication infrastructure, and omnichannel communication
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident