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-Manages the senior crew -Formulates programs for assigned KRAs and assists the RM in managing business performance -Runs the restaurant and exposed to all stations -Monitors and analyzes sales performance; provides recommendations to improve sales performance
Responsibilities Develop training materials, documentation, and resources that are clear, engaging, and tailored to different learning styles and proficiency levels. Conduct one-on-one and group training sessions covering travel booking systems, customer service protocols, and industry best practices.
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