Essential Functions Classroom Management/Modules/Up-training/Initiatives/Quality Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents. Monitors and completes daily attendance tracking during the entire process training until nesting. Formulates
The Instructional Systems Designer is responsible for analyzing learning and performance needs and translating them into effective, engaging, and measurable learning solutions. The role designs and develops instructor-led, virtual, digital, blended, and self-paced learning materials that align with business
Responsibilities Develop training materials, documentation, and resources that are clear, engaging, and tailored to different learning styles and proficiency levels. Conduct one-on-one and group training sessions covering travel booking systems, customer service protocols, and industry best practices.
Hybrid setup: 3x Onsite Location: MOA, Pasay Schedule: Shifting schedule / Night shift (No fixed weekends off) Requirements: College Graduate With Active PHRN or USRN license At least 2 years experience as a Process Trainer Job Responsibilities: