POSITION SUMMARY Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design,
Shape Careers. Drive Performance. Make an Impact. At Sutherland , we dont just train employees, we develop future high performers. As a global leader in business and digital transformation, we partner with world-class brands to deliver
Job Summary: Responsible for updating, enhancing, and producing training materials, identifying, recommending, and administering ongoing/new training in alignment with call center customer service philosophy and business needs. Responsibilities: Partners with department leaders to identify training needs for new hires and
About the Role We are looking for a Technical Trainer – Insurance to join our Global Learning and Development team and take a key role in preparing new hires to become confident, accurate, and floor-ready professionals