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Qualifications Minimum 2 years of experience in managing teams for contact center services 2-4 years of overall Experience. College Graduate / College Undergraduate (at least 2nd year completed units) Experience and knowledge in people management PC
Key Responsibilities: -Communicate with customers in Spanish and English via phone, email, or chat -Provide timely and accurate responses to inquiries, concerns, or service issues -Collaborate with internal teams to resolve customer challenges efficiently -Maintain a