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SUMMARY The Rapid ResolutionSpecialist — L1/NOC is responsible for providing quality services and solutionsto clients while maintaining a high level of client satisfaction. Thishybrid role combines first-level helpdesk support with proactive NOC monitoringresponsibilities — answering client
SUMMARY The Rapid Resolution Specialist — L1/NOC is responsible for providing quality services and solutions to clients while maintaining a high level of client satisfaction. This hybrid role combines first-level helpdesk support with proactive NOC monitoring