Role : T3/Systems Engineer Location : Remote Type of Engagement: Long term Contract (Full- time) Schedule : US Timezone - EST Who are we? IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote and
Job Details Role: Tier 3 Escalations Engineer Location: Remote Type of Engagement: Long term Contract (Full- time) Schedule: US Timezone - EST Who are we? IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote
What You’ll Do Handle support requests via phone, email, chat, and web forms Install, maintain, and troubleshoot a wide range of IT products and systems Clearly communicate solutions in professional English (written and verbal) Accurately document
Notes: This is a long-term , fully remote, full-time contract which will work according to a GMT-7 business hours schedule, which is a night shift in the Philippines. You may be based anywhere as long as
About the Role: We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability