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POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Purpose of the Role The Senior Quality Assurance Engineer is responsible for ensuring the quality, reliability, and integrity of the coalition loyalty platform across all customer-facing channels and backend systems. This role plays a critical part
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