Qualifications: (The following are required unless specifically stated as preferred or desired) 4 years college; Bachelors degree in Computer Science preferred 2-4 Years of Support in an Azure environment or other cloud providers such as GCP,
Telephony Developer Role Overview: Responsible for developing and supporting telephony solutions for contact center operations, ensuring smooth call flows and an optimal customer experience. Key Responsibilities: Develop and maintain call flow scripts (IVR / voice solutions)
Develop call flow scripts and assess • At least 3 years experience on coding and development on Voice Solutions • Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform • Design
Role Summary We are looking for a Telephony Developer to design, develop, and maintain contact center telephony systems, including IVR and call flow solutions. This role focuses on improving customer experience, supporting system enhancements, and ensuring