Optimization strategy and analytics leadership. Lead the workforce optimization and analytics workstream across SEC and SQC. Translate the Directors strategy into an annual optimization roadmap, prioritized analytical studies, reporting standards, service commitments and measurable productivity objectives. Business
Overview Workforce Management Center of Excellence (CoE) Lead The Workforce Management (WFM) Center of Excellence Lead is responsible for establishing and governing WFM best practices, standards, and methodologies across the organization. This role serves as the central authority
Filinvest Hotel: QUEST PLUS & CONFERENCE CENTER CLARK In accordance with the policies, procedure and standards of Quest Hotel and under the direct supervision of the General Manager, this position is responsible for providing leadership, direction, and
District Manager Location: Metro Manila, Philippines About OpenTable: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping
About FWD Group FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
We’re looking for an IT Project Manager to join our Technology team at MBPS. In this role, you will have the opportunity to lead and support critical projects that directly contribute to strengthening our operational efficiency and
At iScale Solutions, we are expanding our healthcare capabilities by building dedicated back-office teams supporting Durable Medical Equipment (DME) and U.S. healthcare providers. We are looking for an experienced DME / Healthcare Back Office Operations Manager to
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat
Company Description Pilmico Foods Corporation is the integrated agribusiness and food company of Aboitiz Equity Ventures Inc. (AEV). Composed of four divisions: Flour, Feeds & Animal Health, Farms, and Trading, we are well positioned at the
Partner Account Manager Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident Management process within a team to address gaps
General Information City Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Monday, March 9, 2026 Working time Full-time Ref# 20038445 Job Level Executive Manager Job Type Experienced Seniority Level Associate Description & Requirements About Xerox
Software Engineering Manager Career TEAM Location: Remote (Philippines) Work Hours: Night Shift (flexible within the range of 6:00 PM – 7:00 AM PHT, with overlap with U.S. teams) Reports to: Director of Engineering About Career Team At
Job Position: Marketplace & Merchandising Manager Company: Pro Coffee Gear Location: Remote (Anywhere) Full - Time About Us: Pro Coffee Gear is a thriving e-commerce company located on our scenic 20-acre ranch in Austin, Texas. We specialize
About Us: CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Service
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages,