Job Description: Develop and maintain accurate workforce forecasts based on call volume projections, historical data, and business requirements Create and manage agent schedules that balance service level targets with operational efficiency and employee satisfaction Monitor and analyze
About the Company VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience management, and digital solutions for global brands. Founded in 1998, the company has more than 40,000 team members
We’re growing — fast. And we need the right people to grow with us. At Vivant, HR isn’t paperwork. It’s not policies sitting in a folder. It’s the engine behind culture, performance, and growth. We’re hiring
The District Manager is responsible for overseeing the overall success of multiple store locations across East Mindanao. This role focuses on maximizing business performance by achieving sales and profitability targets, ensuring operational consistency, and cultivating strong
Job description: We are looking for an experienced Assistant Manager – Healthcare Revenue Cycle Management (RCM) to lead front-end operations focused on pre-clearance and prior authorization workflows . This role is responsible for team leadership, operational
About the Opportunity A leading global organization is seeking an experienced Associate Director, Customer Operations to lead large-scale customer service and operational teams supporting a complex and highly regulated environment. This role is responsible for driving
Role Summary: The KYC Operations Manager – Mandarin is accountable for the operational performance, quality, scalability, and governance of assigned KYC engagements supporting Mandarin-speaking jurisdictions. This role provides leadership across people, process, risk, and delivery management