Overview Specialist II, Workforce Management (Real Time Analyst)Job Summary The Real Time Analyst is responsible for monitoring and managing intraday staffing levels, workforce adherence, real-time performance, and operational workforce requirements. This role ensures optimal staffing and service delivery by
Join a team where your analytical skills and independent judgment help protect clients and the bank from fraud. As a Fraud Specialist IV in Cebu Fraud Operations, you will review merchant account activity, assess and research
About the position This is a full-time position under AvePoint as your employer. The role will be client‑facing, working directly with one of AvePoint’s clients. We are seeking a Modern Work Engineer to join our clients
Are you the kind of leader who wants to understand how the operation really works? We are looking for a Customer Service Manager to join our English Support organization in Cebu. Working closely with the Head
Temporary Accounts Payable Specialist (T&E and Invoice Processing) Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance. This
Job Expectations: Position Type: Experienced - Lead/Supervisor Employment Type: Full-Time, Permanent (Direct Hire) Work Setup & Location: Fully Onsite - IT Park, Cebu City Work Schedule: Weekdays; Night/Rotating Shift Industry: IT Consulting & Services (BPO) About
About the Role We are seeking a Service Desk Team Leader to lead and manage a team of Service Desk Analysts in a 24x7 support environment while ensuring the achievement of service levels, operational excellence, and