We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
JOB SUMMARY : Responsible for overseeing operational performance, SLA compliance, queue management, and reporting functions within the contact center environment. The role drives service delivery improvements, operational efficiency, and data-driven decision-making by leading performance analysis, stakeholder reporting,