CALL CENTER AGENT Caldwell Communications Cebu City (Onsite) Job Summary We are looking for customer-oriented individuals to join our team as Call Center Associates. In this role, you will assist customers by handling inquiries, providing accurate information,
Alorica Cebu Apas Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Ready to start (or restart) your BPO career in a supportive, growth-focused environment? Alorica Cebu – Apas
Key Responsibilities: -Communicate with customers in Spanish and English via phone, email, or chat -Provide timely and accurate responses to inquiries, concerns, or service issues -Collaborate with internal teams to resolve customer challenges efficiently -Maintain a
Overview The Sales Training Specialist role has the following responsibilities: Conduct sales training programs that are aimed to develop and improve personal selling and skills transfer capability, product knowledge for organic and external business partners and
Job Description As an Agency Recruitment and Activation Officer, he will be responsible for identifying, recruiting, and activating agents to represent our organization. His primary goal will be to build a strong network of agents who are motivated,
About the Role: We are seeking a forward-thinking Agentic AI Engineer to design, build, and orchestrate autonomous AI agents capable of reasoning, planning, and executing complex workflows. Unlike traditional LLM-based chatbots, our agents interact with dynamic environments, use
Location: Cebu (Onsite) Availability: Immediate joiners preferred Job Summary: The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B
Passionate about English? Apply as our Trainer! No experience required. English Teachers/Customer Service Representatives/Call Center Agents/Technical Support Representatives are welcome to apply Responsibilities Conduct Language Skills Support Training, Accent Neutralization, and other communication-related training programs as part
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
JOB PURPOSE To ensure attainment of assigned sales targets for his assigned geographic area of operations by recruiting leaders (branch/unit managers) and members of the tied agency distribution channel, enhancing his agency forces productivity and building