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The People Design Junior Management Trainee supports the execution of recruitment and talent acquisition processes by providing administrative, coordination, and operational assistance to the People Development team. Reporting to the PD Head or PD Manager and
The Workforce Management (WFM) Manager will lead the Workforce Management function and ensure effective workforce planning, forecasting, scheduling, capacity planning, and staffing management to support contact center operations and achievement of client Service Level Agreements (SLAs). The role will work
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