Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
Role Overview Leads a team of Workforce Management (WFM) Supervisors and Analysts to provide operational support. Responsible for Workforce Management and service delivery to both internal and external stakeholders. Manages WFM teams across 3–5 client accounts, ensuring