The candidate will lead the Quality Excellence for a large account or a SBU for a specific geography, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has a Manager, Case Management & Clinical Operations role available. Only candidates located in the Philippines to apply. Job Summary: This role
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach and mentor trainers to help develop the required skill sets
The team is under the Global Finance of Vestas Shared Services Centre. General Ledger is mainly responsible for the month-end/quarter-end/year-end closing of the companys financial records, Statutory reporting and SOX Compliance documentation. The group is expected
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
The primary responsibility of this role is to enable effective knowledge transfer by undergoing comprehensive product, process, and systems training for U.S. insurance operations (including clinical workflows, regulatory requirements, and client-specific standards), and delivering structured training
Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
Digital Finance Core Technology - Empower the day-to-day financial operations for Invoice to cash, Invoice to Pay, Record to Report, and Asset accounting through the provision of digital financial solutions that integrate accounting data and processes
Senior Manager, Learning & Development Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Manager, Learning & Development working onsite in Five Ecom, Pasay City, Philippines, you’ll be a part of
The Workplace and Collaboration SME will be part of an agile product team responsible for the deployment and lifecycle management of software/applications. It shall take part in managing laptops and desktops, both physical and virtual. This
We are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training
Job Overview The Front Desk Manager (iJobs) has a range of responsibilities aimed at ensuring a seamless and exceptional experience for guests at every point of interaction. The role requires a multi-skilled approach, enabling the management
Qualifications and Preferred Skills Minimum 7 years of experience in Global Mobility, Relocation Services, International HR, or a related field, with a proven track record of managing international assignments and employee mobility programs. Strong experience in end-to-end
As part of Vestas Global Finance Shared Service Centre, the team is primarily responsible in providing standardized, rule-based services to the region. This refers to the end-to-end processes of Accounts Payable, Accounts Receivable and Travel &
Key Responsibilities Conduct quality audits on customer interactions (calls, chats, and emails). Evaluate agent performance against quality and client standards. Provide timely, actionable feedback to Operations and frontline teams. Analyze quality trends and identify opportunities for process improvement. Prepare
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead quality monitoring
Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
Role Overview We are seeking a highly driven and consultative Transformation Professional who will partner with a diverse portfolio of clients to engineer and re-engineer processes, design strategies, and deliver impactful operational transformations. This role plays
The Transitions / Project Manager is responsible for leading end-to-end business process transitions, project implementations, and transformation initiatives across global operations. This role ensures seamless migration of processes, people, technology, and knowledge from client or onshore