At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Founded in 1994 and headquartered in Switzerland, ERNI is a leading Software Development company with over 800 employees worldwide. Specializing in IT and software engineering, we drive innovation in process and technology. Our first service center
This role provides expertise in reporting, data analysis, and system administration to support decision-making and business objectives across regions including but not limited to North America, EO and QBE Capital. The position supports Workday Adaptive Planning and
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and
Position: Operations Team Leader Location: Quezon City Overview: Leads and manages a team of CSRs in daily call center operations, ensuring targets and service levels are met. Monitors individual and team performance, provides regular coaching, feedback,
We’re looking for a Security Engineer with secured Application Development background to join our Global Cybersecurity Services – Application Security Rapid Lab team. In this role, you are expected to work directly with the Application Security
Hiring: Full-Time Executive Travel & Personal Assistant - Remote - $9,600 - $14,400/yr About the Client A well-established corporate law firm with offices spanning New York, New Jersey, Philadelphia, Kansas City, Washington D.C., and Texas. A
Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the
Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member against specified
Location: Iloilo (Western Visayas, PH) Schedule: Shifting Schedules Work Arrangement: On site Preferably who can start ASAP Overview : Responsible for the profitability and management of call center operations activities of a very large, multiple and/or
This role sits at the intersection of BPO operations and technology . You will join a small, high-autonomy team responsible for building, maintaining, and scaling an AI-powered performance management platform (internally known as AI Navigator /
Overview : Manages and oversees the activities of a team of CSRs, ensuring that each individual performs at par with the standards set by the company and the client. Monitors the performance of each team member
The Project Support for Education Operations is a project-based role (1 year contract) responsible in ensuring that all activities are efficiently and effectively implemented across programs and different sites. The Project Support works closely with all
Supports Customer Experience Analysts and ensures tasks / responsibilities are carried-out effectively and efficiently. Designs and implements career development plans for each Analyst to ensure maximum operational, client, and personal effectiveness. Responsible for analyzing, drafting and
Position: AI-Powered Executive Assistant to the CEO Location: Philippines (Remote) Type: Full-Time | Flexible Hours, Adaptive to EST Core Hours Reports To: Chief Executive Officer Industry: IT Services - AI, Data, and Quality Engineering About the Role
Are you a proven leader passionate about driving exceptional customer experiences and developing high-performing teams? We are seeking a dedicated and analytical Senior Customer Experience Manager to oversee our CE Team Leads, maintain high Customer Experience
Overview We are seeking a detail-oriented and analytical Quality Analyst to join our Contact Center Operations team. The primary goal of this role is to drive consistency in quality assurance and ensure an excellent customer experience
The Customer Experience Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality