WORK BRIEF: The primary purpose of this position is to identify, analyze and enhance competencies of associates and ensure delivery of service level quality metrics per our customer agreement in alliance with Firstsource’s core values. This person
Service Delivery Manager Night Shift Full Onsite in BGC/QC About the Role: A dedicated Service Delivery Manager (SDM) will typically oversee single, larger client engagements. There is no specific number of team members required for a
Job Purpose: Works under the supervision of the Human Resources Manager. Performs all clerical responsibilities required for the Human Resources Team to function efficiently. Collects and manages all data concerning all employees and performs transactional duties